FAQ
What makes our flip-flops unique?
Our flip-flops are handcrafted with the finest materials by skilled artisans in Lagos, Nigeria. Each pair is custom-made to reflect your unique style and ensure maximum comfort and durability.
How do I place an order for custom flip-flops?
You can place your order(s) directly through our website. Simply choose your preferred design and size, and we’ll take care of the rest.
What material do you use for your flip-flops?
We use high-quality materials. The rosettes are made from fabrics that do not fray, ensuring durability and comfort. Specific materials may vary depending on the design.
How long does it take to receive my order?
As each pair of flip-flops is handcrafted to order, it typically takes 2-5 business days for locations within Lagos state and 7-10 business days for areas outside the metropolis.
Do you ship internationally?
Yes, we ship our handcrafted flip-flops worldwide. Shipping fees and delivery times vary depending on the destination.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you need to return or exchange your flip-flops, please contact our customer service team within 30 days of purchase. We accept returns and exchanges for unworn and undamaged items.
How do I care for my flip-flops?
To keep your flip-flops looking their best, we recommend wiping them with a damp cloth and allowing them to air-dry. Avoid prolonged exposure to direct sunlight to maintain their quality.
Can I order flip-flops in bulk for events or as gifts?
Yes, we offer bulk orders for events, corporate gifts, and special occasions. Please contact our sales team for more information and pricing.
How can I stay updated on new products and promotions?
You can stay updated by subscribing to our newsletter, following us on social media, and checking our website regularly for updates on new products and special promotions.
Do you ship internationally?
Yes, we do! To discuss shipping options, costs, and delivery times for your specific location, please contact us directly. We’ll be happy to assist you with all the details.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. For full details, please visit our Returns Policy.
How do I contact customer service?
You can reach our customer service team via email at contact@oremicraft.com or by WhatsApp +234 708 925 5464, 9am - 6pm weekdays. We are here to help with any questions or concerns you may have.
We hope this FAQ section helps answer your questions. If you have any other inquiries, please don’t hesitate to reach out to us.
Thank you for choosing Oremicraft... step into freedom with every pair!
